Privacy Policy
Haven Home Remodeling Corp Effective Date: February 24, 2026 Last Updated: February 24, 2026
Haven Home Remodeling Corp ("Haven Home," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage our services.
By using our website or providing your information, you agree to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you contact us, request an estimate, or engage our services, we may collect:
Name
Email address
Phone number
Mailing or property address
Project details and service requests
Payment and billing information
Photos or documents related to your project
Any other information you choose to provide through forms, phone calls, text messages, or live chat
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide estimates
Schedule and manage projects
Process payments and invoicing
Communicate with you about your project via phone, email, or text message
Send appointment reminders and project updates
Improve our website and services
Comply with legal obligations and enforce our agreements
We do not use your personal information for automated decision-making or profiling.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with the following categories of service providers who assist us in operating our business:
Customer Relationship Management (CRM): We use Acculynx to manage project communications, estimates, contracts, and payments.
Messaging and Live Chat: We use Podium to facilitate text messaging, live chat, and review requests.
Accounting: We use QuickBooks for invoicing, payment processing, and financial record-keeping.
Website Hosting and Analytics: Our website may use third-party hosting, analytics, and performance tools that collect anonymized usage data.
We may also disclose your information when required by law, to respond to legal process, to protect our rights or safety, or in connection with a merger, acquisition, or sale of assets.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites, including review platforms, social media pages, and partner sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your project, maintain warranty records, comply with legal obligations, and resolve disputes. Project and warranty records may be retained for the duration of applicable warranty periods.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
All Users
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Delete your personal information, subject to legal and contractual obligations
Opt out of marketing communications at any time
California Residents — Your Rights Under the CCPA
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including:
Right to Know: You may request details about the categories and specific pieces of personal information we have collected, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell your personal information. If this practice changes, we will update this policy and provide a clear opt-out mechanism.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, contact us using the information below.
Communications and Opt-Out
By providing your phone number or email address, you consent to receive project-related communications from us, including text messages, phone calls, and emails. You may opt out of non-essential communications at any time by replying STOP to any text message, clicking "unsubscribe" in any email, or contacting us directly.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Haven Home Remodeling Corp
Phone: (951) 621-8088
Email: info@havenhomeremodeling.co
Website: havenhomeremodeling.co
Licensed, Bonded & Insured — CSLB #1128019
